Reporting HVAC Issues in Vancouver

1. Take a clear photo of the temperature control.
2. Send the photo to concierge@corporatestays.com.
3. Indicate if the team has permission to enter your unit if you're not around.
4. Advise if there are any pets inside your unit.
5. Concierge will forward this photo to the building maintenance team.
6. Await assistance from the maintenance team.