How much are lost key / Parking Remote /Mailbox keys at Hendrix?

If the guest loses all of the keys, we charge $500 to replace the keys and change the lock, plus an administrative cost. To maintain the safety and security of our guests and their valuables, we change the locks in accordance with the building code.

As a standard, we provide two sets of keys. If a guest asks an additional key, we check the inventory with the operations staff and offer it at no cost if it is available. Otherwise, anything more than two sets of keys will be charged to the guest for ordering.


Replacement Costs are as follows: 
One fob is $80 + 30%admin and taxes
Mailbox key is $25 + 30%admin and taxes

Sarah or concierge can just email the building if you need a fob. But please note that fobs can be only be made during office hours and on weekdays, otherwise additional charges apply. Make sure to check availability from the local team first. 

If it's an emergency and your renter loses the fob and can't access the unit/building, there is a charge of $150 (+ the fob charge) since the maintenance staff has to be called in on overtime to make and give the fob) .