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General Frequently Asked Questions
Montreal, Quebec - Canada
Livmore
Le James
MOSAIQUE
Monarc
Loft4U
Le V
Le 400
Le Shaughn
Equinoxe I
Equinoxe II
BLUM
Humaniti
Ottawa, Ontario - Canada
Wellington
169 Lisgar
199 Slater
Apogee - Kanata
The Met
Canvas Loft
36 Robinson
Internal Knowledge Base
Dormakaba Locks
Procedures
Toronto Ontario, Canada
Studio 2
University Plaza
Pinnacle
300 Front
Studio on Richmond
Immix
Vancouver British Columbia, Canada
The Hazel
Zephyr
Telus Gardens
Tate
Lauren
Hudson
Cosmo
Capitol Residences
Brentwood One
The Wedge
Halifax, Nova Scotia - Canada
Margaretta
Junction
Halifax General Questions
The Pearl
The Killick
Icon Bay
Jade
Vuze
James
Roy
Calgary, Alberta - Canada
Hendrix
SODO
PARK POINT
UNDERWOOD
INK
Edmonton, Alberta - Canada
Hendrix
Mayfair
Winnipeg, Manitoba - Canada
Winnipeg General Questions
Stradbrook
The Spot
LXTX
Quebec City, Quebec - Canada
La Garde
La Vigie 2
General Frequently Asked Questions
Guest Services & Housekeeping
Reservations
Payment
Your stay with us !
MSM DROLET & GUILBALT
MSM Guilbalt
Mississauga
Bright stone
Back to home
Help Center
General Frequently Asked Questions
Montreal, Quebec - Canada
Livmore
Le James
MOSAIQUE
Monarc
Loft4U
Le V
Le 400
Le Shaughn
Equinoxe I
Equinoxe II
BLUM
Humaniti
Ottawa, Ontario - Canada
Wellington
169 Lisgar
199 Slater
Apogee - Kanata
The Met
Canvas Loft
36 Robinson
Internal Knowledge Base
Dormakaba Locks
Procedures
Toronto Ontario, Canada
Studio 2
University Plaza
Pinnacle
300 Front
Studio on Richmond
Immix
Vancouver British Columbia, Canada
The Hazel
Zephyr
Telus Gardens
Tate
Lauren
Hudson
Cosmo
Capitol Residences
Brentwood One
The Wedge
Halifax, Nova Scotia - Canada
Margaretta
Junction
Halifax General Questions
The Pearl
The Killick
Icon Bay
Jade
Vuze
James
Roy
Calgary, Alberta - Canada
Hendrix
SODO
PARK POINT
UNDERWOOD
INK
Edmonton, Alberta - Canada
Hendrix
Mayfair
Winnipeg, Manitoba - Canada
Winnipeg General Questions
Stradbrook
The Spot
LXTX
Quebec City, Quebec - Canada
La Garde
La Vigie 2
General Frequently Asked Questions
Guest Services & Housekeeping
Reservations
Payment
Your stay with us !
MSM DROLET & GUILBALT
MSM Guilbalt
Mississauga
Bright stone
General Frequently Asked Questions
Here you will find a variety of questions our guests usually ask prior to their arrival.
Guest Services & Housekeeping
Is there cable in my unit?
Do you offer housekeeping services?
Can I request extra towels or linens?
Do you offer laundry service?
Can I receive more toilet paper and room amenities?
Do you offer extra beds? (cots, mattresses or play pens?)
What children's furniture do you offer?
Can I get coffee or Nespresso to my unit?
Rebooting your IPTV TV
See more
Reservations
Can I have visitors stay overnight?
Maximum Occupancy Per Suite
What is Corporate Stays cancellation policy?
Can I get a lower rate if I stay longer?
How can I extend my stay ?
What is the minimum stay required to make a request?
How do I make a reservation ?
See more
Payment
How much am I required to pay to secure my reservation ?
What method of payment does Corporate Stays take ?
Are there any additional fees other than the nightly rate?
Your stay with us !
Can I bring my pet?
What time is check-in ?
How do I get my keys?
How can I get an extra set of keys?
Is it possible to check-out later?
What is the procedure to check-out early?
What do I need to do when checking out of the unit?
What should I do if I lose my keys ?
Where do I get the mailbox key ?
What is the WiFi password?
What can I do if my internet is not working ?
Are all apartments fully stocked ?
Can I have a different coffee machine than the one provided in my apartment?
Is parking available ?
What do I do when someone is parked in my assigned parking space ?
How can I order extra linens ?
How can I schedule cleaning service ?
What can I do if something needs to be fixed in the apartment?
Can I order groceries before my arrival ?
What are my TV and cable options?
See more