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General Frequently Asked Questions
Montreal, Quebec - Canada
Livmore
MOSAIQUE
Monarc
Le Shaughn
Equinoxe I
BLUM
Humaniti
Le Jacob
C-Loft
Ottawa, Ontario - Canada
Wellington
169 Lisgar
199 Slater
Apogee - Kanata
The Met
Canvas Loft
36 Robinson
Lennox
Internal Knowledge Base
Dormakaba Locks
Procedures
Miscellaneous
Toronto Ontario, Canada
Studio 2
University Plaza
300 Front
Studio on Richmond
Immix
Elm Ledbury
Rio Can, North York
Vancouver British Columbia, Canada
The Hazel
Telus Gardens
Tate
Capitol Residences
Halifax, Nova Scotia - Canada
Margaretta
Junction
The Killick
Icon Bay
Jade
Roy
Millenium Blvd, Moncton
Anchorage, Halifax
Calgary, Alberta - Canada
Hendrix
SODO
UNDERWOOD
Edmonton, Alberta - Canada
Hendrix, Edmonton
Village on 105, Edmonton
Park Avenue, Edmonton
Winnipeg, Manitoba - Canada
Winnipeg General Questions
Stradbrook
The Spot
LXTX
Osborne
Quebec City, Quebec - Canada
La Vigie 2
General Frequently Asked Questions
Guest Services & Housekeeping
Reservations
Payment
Your stay with us !
MSM DROLET & GUILBALT
MSM Guilbalt
Mississauga
Brightstone
Victoria
The Wedge
New Brunswick
Moncton
Sao Paolo, Brazil
Jurupis
Panama
Arcadia, Panama
Mexico
Urbanista
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Help Center
General Frequently Asked Questions
Montreal, Quebec - Canada
Livmore
MOSAIQUE
Monarc
Le Shaughn
Equinoxe I
BLUM
Humaniti
Le Jacob
C-Loft
Ottawa, Ontario - Canada
Wellington
169 Lisgar
199 Slater
Apogee - Kanata
The Met
Canvas Loft
36 Robinson
Lennox
Internal Knowledge Base
Dormakaba Locks
Procedures
Miscellaneous
Toronto Ontario, Canada
Studio 2
University Plaza
300 Front
Studio on Richmond
Immix
Elm Ledbury
Rio Can, North York
Vancouver British Columbia, Canada
The Hazel
Telus Gardens
Tate
Capitol Residences
Halifax, Nova Scotia - Canada
Margaretta
Junction
The Killick
Icon Bay
Jade
Roy
Millenium Blvd, Moncton
Anchorage, Halifax
Calgary, Alberta - Canada
Hendrix
SODO
UNDERWOOD
Edmonton, Alberta - Canada
Hendrix, Edmonton
Village on 105, Edmonton
Park Avenue, Edmonton
Winnipeg, Manitoba - Canada
Winnipeg General Questions
Stradbrook
The Spot
LXTX
Osborne
Quebec City, Quebec - Canada
La Vigie 2
General Frequently Asked Questions
Guest Services & Housekeeping
Reservations
Payment
Your stay with us !
MSM DROLET & GUILBALT
MSM Guilbalt
Mississauga
Brightstone
Victoria
The Wedge
New Brunswick
Moncton
Sao Paolo, Brazil
Jurupis
Panama
Arcadia, Panama
Mexico
Urbanista
General Frequently Asked Questions
Here you will find a variety of questions our guests usually ask prior to their arrival.
Drinking Tap Water in Canada: Safe
Factory Reset & Account Setup for Roku or Amazon Fire TV
Bathroom and Kitchen Items Standard in Corporate Stays
I accidentally forgot to return my parking access. What should I do?
Guest Services & Housekeeping
Is there cable in my unit?
Do you offer housekeeping services?
Can I request extra towels or linens?
Do you offer laundry service?
Can I receive more toilet paper and room amenities?
Do you offer extra beds? (cots, mattresses or play pens?)
What children's furniture do you offer?
Can I get coffee or Nespresso to my unit?
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Reservations
Can I have visitors stay overnight?
Maximum Occupancy Per Suite
What is Corporate Stays cancellation policy?
Can I get a lower rate if I stay longer?
How can I extend my stay ?
What is the minimum stay required to make a request?
How do I make a reservation ?
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Payment
How much am I required to pay to secure my reservation ?
What method of payment does Corporate Stays take ?
Are there any additional fees other than the nightly rate?
Your stay with us !
How can I get an extra set of keys or fob?
Can I bring my pet?
What time is check-in ?
How do I get my keys?
Is it possible to check-out later?
What is the procedure to check-out early?
What do I need to do when checking out of the unit?
What should I do if I lose my keys ?
Where do I get the mailbox key ?
What is the WiFi password?
What can I do if my internet is not working ?
Are all apartments fully stocked ?
Can I have a different coffee machine than the one provided in my apartment?
Is parking available ?
What do I do when someone is parked in my assigned parking space ?
How can I schedule cleaning service ?
What can I do if something needs to be fixed in the apartment?
Can I order groceries before my arrival ?
What are my TV and cable options?
See more