How much are lost key / Parking Remote /Mailbox keys at Underwood?

If the guest loses all of the keys, we charge $500 to replace the keys and change the lock, plus an administrative cost. To maintain the safety and security of our guests and their valuables, we change the locks in accordance with the building code.

As a standard, we provide two sets of keys. If a guest asks an additional key, we check the inventory with the operations staff and offer it at no cost if it is available. Otherwise, anything more than two sets of keys will be charged to the guest for ordering.

Prices at the Underwood are as follows:

1. Replacement Garage FOB is $160 + 30%admin and taxes (larger size – opens the garage and doors) 
2. Replacement Teardrop FOB is $50 + 30%admin and taxes(smaller size – doesn’t open the garage door only)
3. Replacement Mailbox Key is  $25 + 30%admin and taxes
   
   If a guest reports a missing key and requires a replacement:
   
   1. Please remember to ask in the Calgary group chat first to check availability and tag Rosy Monday-Wednesday and Glenda Thursday to Sunday. 
   
   2. If there are no extras, you should proceed with requesting the keys. To request a replacement, please email the building manager and copy Sarah, Rosy and Glenda