What is your process for handling last-minute executive relocation?

Speed is our differentiator for urgent relocations. Our process:

1. You contact your account manager (or 24/7 emergency line for off-hours).
2. We confirm available inventory matching the executive's needs within 2 hours.
3. We send pre-arrival instructions directly to the executive, bypassing standard booking flows.
4. Same-day check-in is possible in most Canadian and Panama markets if requested before 2 PM local time.
5. Post-arrival, our concierge follows up within 24 hours to confirm everything is in order.

For urgent bookings initiated after hours, the 24/7 emergency line ensures an executive can still be housed the same night in most major cities.