Hours of Operation in Each Market (local times)

Only issues deemed an 'emergency' will be addressed outside of these hours.  Our guests should know that our Concierge team is available 24/7 to address their needs and when the local markets will be in touch.

OTTAWA - 9AM - 5PM (Mon-Fri) 10AM to 7PM (Sat&Sun)

HALIFAX - 9AM to 5PM (Mon - Fri)

TORONTO - 9AM to 5:30PM (Mon - Fri) 

WINNIPEG - 9AM to 5PM (Mon-Fri)

EDMONTON - 9AM to 5PM (Mon-Fri)

CALGARY - 9AM to 5PM (Mon-Fri)

VANCOUVER - 9:30AM to 6:30PM (7 days a week)

MONTREAL - 8AM - 6:30PM (Mon - Wed)  9:30AM - 6PM (Thu - Sunday)